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FAQ’S

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Who pays for my mothera��s care and care home fees?

Although there are national rules about who is required to pay for care and support, there are also some local variations. These mainly depend on the type of care and support that the person needs and where they live.

If someone is still living in their own home, they will often pay for the costs of their own care and support, and the local authority (council) may also contribute. This depends on the person’s income and other assets (such as savings or shares). Some people will be assessed as having to pay for all their own care and support at home. These people are sometimes termed ‘self-funders’.

People living in their own home must be left with a basic level of income, and the Care Act (2014) states that charges must be ‘reasonable’ (see Alzheimera��s Society website (www.alzheimers.org.uk ) ‘Care and support for someone in their own home’.

If someone is living in a care home, they might pay for all of their care and support costs (self-funders), or they may make a contribution, with the local authority also contributing. Again, this depends on the person’s income and assets. Some people in care homes may have all of their care funded by the local authority if they have a low income or few assets – see ‘Care home fees’ (www.alzheimers.org.uk ).

There are a number of useful websites that contain information on funding and the types of care and services that are available. There are also a number of websites that provide general as well as detailed information on various aspects surrounding care and other types of organisations that provide help and support and these websites are listed (below).

My mother has dementia. How do I look after her estate and deal with her bank account?

Useful information on this can be accessed at www.alzheimers.org.uk under the section of a�?Financial and legal affairsa��.

What are visiting times?

There are no visiting times but we ask that visitors avoid visiting during meal times and first thing in the morning when residents may be getting ready for the day and are having breakfast.

Meal Times
Breakfast 8am – 9am
Lunch 12pm – 1pm
Dinner 4pm – 5pm

We encourage you to visit us as it is good for the residents and it gives you an opportunity to be part of home community. Our experience tells us that visits are beneficial to the resident as well as the visitor.

Useful Organisations and Sites

Department of Health
The official website of the Department of Health providing information on latest policies, and development regarding all aspects of health and social care.

Care Quality Commission

The CQC is the health and social care regulator for England. You can use this to find the most
recent inspection reports for providers of healthcare.

UK Online
UK Online provides government information and services

Community Care Magazine
The website of Community Care magazine

Age UK
Age UK has been helping older people across the UK for more than 60 years.

Alzheimer’s Society
For support, information, advice and local services for those looking after someone with dementia.

Bettercaring

Bettercaring is dedicated to helping care professionals and consumers find care homes in the UK.

Careaware
A public information and advisory service specialising in the issues relating to long term care.

Care Directions
The internet’s unique guide to care and the rights of older people. Register for a free, regular e-newsletter.

Care Info

The website for the long term care sector.

Centre for Policy on Ageing
An independent organisation promoting social policies that allow older people to achieve the full potential of their later years.

Guide to Care

Guide to Care is a resource for carers of elderly people.

Help the Aged
Provides practical support to help older people to lead independent lives, especially the frail, isolated and poor.

Carers UK
Offers advice on benefits and services available to carers.

BBC Website
Has useful information on funding and how to choose a care home.

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